Tuesday, April 21, 2009

Management

I am a dreamer and an optimist.

I believe that people get organized to accomplish more together, than what they could do by working alone.

Under the old rule, there were overlords and underlings. The ones told the others what to do, and if the underlings did not produce enough output, they applied motivation with carrots and sticks.

The Lord of Human Resources (one of the minor lords) was responsible for the acquisition of new vassals (recruiting), to keep them motivated (frightened and hungry) and to make sure that Human Rights were not noticeably violated.

Under the new way, people get organized to accomplish more together than what they could do by working alone. Their shared goal is to serve the customer and the community. Their way is based on collaboration, synergy, truth and trust.

It is still early to say what the role of "Human Resources" will be in the new order. In any case, it is clear that humans are not resources or goods to be used by a boss.

I suggest that the Lords of HR should foster an environment where humans can develop their competencies and take their responsibilities for the common good.

Thomas More, Douglas McGregor, Abraham Maslow, Joseph Juran and W. Edwards Deming have said it before, and much better than I can say it.

Fungus

1 comment:

  1. and maybe HR must also serve its "customer and the community" that exist within the company.

    ReplyDelete