Monday, February 9, 2009
Empowerment
Peter principle
Stakeholders
Any quality oriented organization needs to acknowledge that its business environment is made of all people affected by the organization. In other words, all its stakeholders.
That's a big bunch, and it includes owners, managers, employees, customers, suppliers, government, society... the business environment. Spacecraft Earth, if you will.
If you agree with me on that, it follows that to fulfill stakeholders stated and unstated needs and expectations, you must understand them.
Needs and expectations change and only active change analysis and risk management will let you cope with that.
Fungus
Motivation
Power
Knowledge
To learn a lot of things does not make you smart.
It only makes you know a lot of things.
If you are smart, you will use your knowledge wisely. If you are very smart, you will use your knowledge to improve your lot, and the lot of those you care for.
It has been said before that if you are very very smart, you will find that your best shot at happiness is to care for every person, animal, plant and rock.
Not because you're humble, but because you're smart.
Well. That's what I've heard, but I don't know. Fungus
Communications
Every projet needs a communications plan. What you learn as you prepare that plan is more important than the plan itself.
Your plan should help you to: 1. Focus on business goals 2 Be clear about who needs to know what 3. Be sure they have the information available 4. Ask, don't tell 5. Be sensitive and respectful 6. Understand that "The Truth" is a myth... be practical.
And of course. Laugh at your own mistakes.”
Fungus